Frequently Asked Questions

Below are some of the most common questions our customers have asked. If
you can not find an answer to a question, please contact us. We will provide
you an answer to your question as soon as we can.

Who are CV & Resume?

CV & Resume are the market leaders in CV writing, providing a cost-
effective and professional CV writing service to hundreds of clients across
the UK. With a team of genuine and highly experienced CV consultants, we
specialise in making the process of CV writing easier for you. We offer a
range of good value CV services to choose from; whether you’re looking for
work for the first time, searching for a new job, aiming for a promotion, or
thinking of a complete career change - we have the solution for you. Just
take a look at our CV writing services.

Why do I need my CV professionally written?

A quality CV is crucial for anyone who wants to get ahead in
today's competitive job market by dramatically increasing your response
rate — and substantially cutting your job search time. It takes a powerful CV
to open doors to the opportunities you want and your CV must define
your objectives, your talents, and the unique benefits you can offer your
next employer.

Recruiters can spend hours sifting through hundreds of CVs each day and will
spend only a few seconds reading each CV. It is imperative that your CV
makes an instant and powerful impact on the recruiter. Your CV is the first
hurdle to your perfect job, which is why we devote a great deal of time and
attention to how its constructed, presented and delivered.

How does the service work?

Ordering a CV is very simple, straight forward and fast. Just order the service
you want through the secure order pages (we use Google Checkout for super
safe ordering). Once your order has been made you need to complete the 20
minute online questionnaire or upload your current CV. As soon as your order
has been sent and received we will start work, contacting you for any additional information if we need to. Your first draft will be emailed to you within 48 hours. You can then ask for as many changes as you want. Simple.

What do I need to do?

To order your CV you will need 20 minute spare time to complete the order
process online. When your ready and have decided on the service you would
like, just click the order your CV button.

What are the costs and turnaround times?

Our services start from just £30. We continuously check our prices and service
levels against our competitors to make sure you receive the most cost effective
and professional CV service. The sheer number of customers we have means
we can dramatically cut costs while keeping our extremely high standards. All
our CV services come with a CV, cover letter, CD-ROM and 5 high quality
printed copies. We are the only service to offer a complete package like this.

We keep our promises. You've told us you need your CV quickly - you don't
want to job miss opportunities. We agree. That’s why every service has a
guaranteed turnaround. We guarantee that you will have your first draft
emailed to you within 48 hours.

How do I order?

To order your CV quickly online, just follow this link.

Main CV & Resume FAQ

Do you offer a service for military personnel?
What is the best CV for a graduate?
Why are your prices lower than other CV writing companies?
Can I use my current CV instead of filling out the questionnaire?
I need to get back to the questionnaire. How can I access this form again?
What is your success rate?
Do I need to come in for an appointment?   
Do you offer a cover letter writing service?
Can you print and post me some copies of my CV?  
Can I use my CV online and will it be sent as an email?
What if I am not happy with my CV?
What if I need a CV in a hurry, do you have an express CV writing service?

Do you offer a service for military personnel?

We help hundreds of ex-servicemen make a smooth transition from the Armed
Forces to Civvy Street every year. We have wrote CVs for all trades, branches
and services. Just order your CV as normal depending on the amount of career
experience you have.

What is the best CV for a graduate?

We recommend that graduates and school levers choose our Starter CV. The
Starter CV costs just £30.00 and includes a FREE cover letter, CD-ROM and 5
printed copies.

Why are your prices lower than other CV writing companies?

We don't believe are prices are low. We believe that our competitors charge
you more than they should. The sheer number of orders we receive means that
we can lower our prices, but you should still not pay anymore than £60 for a
CV. Our prices range from £30 - £55, which is great value for a CV service.

Can I use my current CV instead of filling out the questionnaire?

Yes, but we do still recommend completing as much of the career questionnaire
as you can. Many of our customers are in a hurry and only have the time to
upload their CV.

I need to get back to the questionnaire. How can I access this form
again?

If your computer has crashed or for some reason you have not been directed to
the career questionnaire after processing your order, please follow this link to
return to the career questionnaire.

What is your success rate?

We have helped hundreds of people find employment in the UK and
internationally. Using specialist knowledge, experience and understanding, we
draft your CV completely to your situation. We don't use any form of template
like other services so your CV will be unique. We tailor your CV to the types of
positions you wish to apply to ensuing a better fit.

As far as we are aware, all our customers have had success with their CV.
We have received some great comments and success stories from customers.

Do I need to come in for an appointment?   

All our services are ordered and conducted online. We find that this is the best
solution for the majority of our customers. It also means that we can charge
much lower prices.

Do you offer a cover letter writing service?

Yes, we do offer a cover letter writing service. All our CVs come complete with
a cover letter, or you can order a cover letter on its own. We offer two types
of cover letter, standard format, and response format.

Can you print and post me some copies of my CV?  

All our CV services come with 5 printed copies which are FREE. You can
upgrade to 10, 20 or 30 copies if you are planning on sending lots of CVs by
post. All CVs are printed on the highest quality executive watermarked paper.
You can order extra copies after your order has been completed at any time.

Can I use my CV online and will it be sent as an email?

All drafts of your CV will be completed in MS Word and will be emailed to you.
You can then email the CV to recruiters or upload the CV to job sites.

What if I am not happy with my CV?

At CV & Resume, your satisfaction is our no 1 priority. We believe no
support team works harder to ensure that is the case. We are confident you
will be delighted with your CV and the service you receive.

What's more, all our services come with a 100% guarantee. If you
order from us and are not totally happy with your CV, we will keep drafting
your CV until you are. No questions asked. After all, we want satisfied
customers.

What if I need a CV in a hurry, do you have an express CV writing
service?

In a hurry! Get your CV even quicker with our Express Service. We offer two
express services, 24 hour and guaranteed, and 5 hour guaranteed. We'll stop
working and get your order completed as quickly as we possibly can. We do
charge a little extra for this. You can order the Express service through the
order page with your CV.